
21
Hiscox Syndicate 3624
Notes to the accounts
4 Management of risk
(i) Underwriting risk
continued
The delegation of underwriting authority to specific individuals,
both internally and externally, is subject to regular reviews.
All underwriting staff and binding agencies are set strict
parameters in relation to the levels and types of business
they can underwrite, based on individual levels of experience
and competence. These parameters cover areas such as
maximum sums insured per insurance contract, maximum
gross premiums written and maximum aggregated exposures
per geographical zone and risk class. All delegations are strictly
controlled through these underwriting guidelines and limits
and extensive monitoring, review and auditing of the agencies.
The Syndicate compiles estimates of losses arising from
realistic disaster events using statistical models, alongside
input from its underwriters.
They also represent areas of potentially significant exposure
for the Syndicate. In addition to understanding the loss the
Syndicate may suffer from an event, it is important to ensure
that the risk models used are calibrated to the risks faced today.
This includes recognising and forecasting inflationary trends,
updating trends in claims payments, and capturing climate
change-related impacts. HSL has a climate risk framework,
which is used to assess where research resources should be
focused, and models updated, and as a result improves not
only the Syndicate’s understanding of the potential impact of
a changing climate but also the Syndicate’s ability to respond.
The selection of extreme loss scenario events is adjusted
each year and they are not therefore necessarily directly
comparable from one year to the next. The events are
extreme, and unprecedented, and as such estimates
may prove inadequate as a result of incorrect assumptions,
model deficiencies, or losses from unmodelled risks. This
means that should a realistic disaster actually occur, the
Syndicate’s final ultimate losses could materially differ from
those estimates modelled by management. The Syndicate’s
insurance contracts include provisions to contain losses, such
as the ability to impose deductibles and demand reinstatement
premiums in certain cases.
In addition, in order to manage the Syndicate’s exposure to
repeated loss events, relevant policies frequently contain
payment limits to cap the maximum amount payable from
these insured events over the contract period. In the case
of climate-exposed risks specifically, the vast majority of
underwriting contracts written are annual in nature and
thus can be revised frequently. This flexibility is a key
tool for managing the multi-decade challenge of climate
risks holistically.
The Syndicate also manages underwriting risk by purchasing
reinsurance. Reinsurance protection, such as excess of loss
cover, is purchased to mitigate the effect of catastrophes and
unexpected concentrations of risk. The scope and type of
reinsurance protection purchased may change depending on
the extent and competitiveness of cover available in the market.
The specific insurance risks accepted by the Syndicate are
primarily specialty lines, including Hiscox USA’s errors and
omissions account, written through Hiscox USA’s service
company, Hiscox Inc..
This business is written on a surplus lines basis. It also
underwrites smaller volumes of casualty and media,
entertainment and events where access to Lloyd’s licensing is
required. The Syndicate also considers climate change to be
a cross-cutting risk with potential to impact each existing risk
type, rather than a standalone risk. These specific categories
are defined for risk review purposes only, as each contains
risks specific to the nature of the cover provided. The following
describes the policies/procedures used to identify and measure
the risks associated with each individual category of business.
Casualty risks
The casualty underwriting strategy attempts to ensure that
the underwritten risks are well diversified in terms of type
and amount of potential hazard, industry and geography.
However, the Syndicate’s exposure is more focused towards
professional, general, and technological risks. Claims typically
arise from incidents such as errors and omissions attributed
to the insured, professional negligence and general liability
losses which can be property damage or bodily injury in nature.
The provision of insurance to cover allegations made against
individuals acting in the course of fiduciary or managerial
responsibilities, including directors and officers’ insurance,
is one example of a casualty insurance risk.
The Syndicate’s casualty insurance contracts mainly
experience low-severity attritional losses. By nature, some
casualty losses may take longer to settle than other categories
of business. In addition, there is increased potential for
accumulation in casualty risk due to the growing complexity
of business, technological advances, and greater
interconnectivity and interdependency across the world
due to globalisation.
The Syndicate’s pricing strategy for casualty insurance
policies is typically based on historical claim frequencies and
average claim severities, adjusted for inflation and extrapolated
forwards to incorporate projected changes in claims patterns.
In determining the price of each policy, an allowance is also
made for acquisition and administration expenses, reinsurance
costs, investment returns and the Syndicates’s cost of capital.
The market for cyber insurance is still a relatively immature
one, complicated by the fast-moving nature of the threat, as
the world becomes even more connected. The risks associated
with cyber insurance are multiplying in both diversity and scale,
with associated financial and reputational consequences of
failing to prepare for them. The Syndicate has focused its cyber
expertise on prevention, in addition to the more traditional
recovery product.
(ii) Reserving risk
Reserving risk is defined as the risk that reserves set in
respect of insurance claim losses are ultimately insufficient
to fully settle these claims and associated expenses.
This definition also applies to reserves which have been
set previously.
The
Syndicate’s procedures for estimating the outstanding
costs of settling insured losses at the balance sheet date,
including claims incurred but not yet reported, are detailed
in note 3(a).
The Syndicate’s provision estimates are subject to regular and
rigorous review by senior management from all areas of the
Hiscox Syndicate 3624
Report and Accounts 2024